30-Day Return Window
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original packaging with tags attached.
How to Initiate a Return
Email us at BambooAura@Aol.com with your order number and reason for return. We'll respond within 1–2 business days with return instructions.
Eligible Items
- Unworn apparel in original condition
- Items with original tags attached
- Non-final-sale merchandise
Non-Returnable Items
- Final sale or clearance items
- Intimates and swimwear
- Gift cards
Exchanges
We offer free exchanges for a different size or color, subject to availability. Same return conditions apply.
Refunds
Once your return is received and inspected, refunds are processed within 5–7 business days to your original payment method.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrectly sent.